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Manager, Credit and Collections

Minnetonka, MN or Princeton, NJ


Manager, Credit and Collections

About the Role

This position is responsible for supervising a team of 5 and has principal responsibility for the health of our Accounts Receivable balances with trade customers. Hands on manager providing daily guidance and direction to Accounts Receivable and Returns.

Position Responsibilities

Responsibilities include but are not limited to:

  • • The Manager of Credit and Collections will directly oversee the daily management of accounts receivable, including invoicing, collections, claims resolution and credits and ensure that Company policies and procedures are being adhered to as they pertain to Credits and Receivables.
  • Develop a strong command of customer Terms and Conditions (T&Cs) and ensure timely collection of receivables and processing of certain customer deductions. Work closely with Contracts peers to accurately record rebates, chargebacks, billbacks, FTS and SSA, etc.
  • Raise emerging issues to Director of Trade Finance on timely basis
  • Develop healthy working relationships with counterparts at key customers.
  • Direct support/backup for Accounts Receivable and Return Staff
  • Manage and Direct staff on customer transaction research
  • Work with staff on maintaining and keeping current all customer accounts
  • Manage all SOX and Accounting audits as they pertain to AR and Returns functions
  • Oversee calculations and data as they pertain to ASP/Accruals/Chargeback Reconciliation/Returns Pricing
  • Research, manage and clarify open returns items with current staff
  • Monitor staffing and make recommendations for improvements in all areas of supervision
  • Manage and complete special projects as need
  • Perform other duties as requested

Leadership Attributes

  • Emerging leader capable of driving activities and results from direct and indirect team members
  • Ability to manage multiple projects and competing priorities.
  • Quality Management – looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
  • Strong entrepreneurial work ethic; self-starter
  • Ability to work well under pressure and to work within short deadlines.

About You

  • Bachelor’s Degree in finance, Accounting, Economics, or other degrees appropriate to this area of responsibility required.
  • 6+ years of relevant business experience in one or a combination of the following fields: accounting, finance, contracting and management within the pharmaceutical industry. Direct credit and collection experience in pharmaceutical industry is favored.
  • Excellent computer skills in Microsoft Windows Environment. Must include Excel with demonstrated aptitude for Access and/or database management.
  • Excellent organizational and multitasking skills, strong work ethic, and emphasis on attention to details.
  • Work independently while effectively communicating and coordinating work efforts with others.
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability and Long-Term Disability
  • Employee Assistance Program
  • 401(k) Savings Plan
  • Company Paid Holidays (11)
  • Paid Time-Off
  • Other Paid Leave
  • Employee Stock Purchase Plan (ESPP)
  • Opportunity to advance in company positions